Terms & Conditions
https://www.aicateringequipments.ie, https://www.aicateringequipments.com and A & I Catering Equipments are registered trading names and website domains of A & I Trading Limited, Ireland (Company Registration No: 599782)
In this Agreement…
The “Customer” means any person, individually or representing any business, who places an Order with A & I Trading Limited, Ireland
The “Goods” means any items sold or supplied by A & I Trading Limited under an Order;
An “Order” means any request or order to purchase the Goods whether electronically through this website, over the phone to our sales staff or personally by visiting us;
“Website” means the Website operated by A & I Trading Limited at www.aicateringequipments.ie, www.aicateringequipments.com or any other website operated by A & I Trading Limited;
The “Parties” refers to the Customer, and, A & I Trading Limited.
1. Validity
1.1 This Agreement is the only form of contract between the Parties and any Customer unless agreed otherwise, in writing. By submitting an Order, the Customer agrees to comply with the terms and conditions of this Agreement in priority over any other agreement between the Parties.
1.2 Any Order is subject to acceptance by A & I Catering Equipments. A & I Catering Equipments is not obliged to accept any Order or to justify the refusal of any order at anytime and under any circumstances. Receipt of payment for Goods by A & I Catering Equipments does not in itself constitute acceptance by A & I Catering Equipments of any said Order.
2. Terms of Payment and Payment Methods
2.1 The Goods shall be payable at the prices listed on the A & I Catering Equipments Website at the time of the Order. A & I Catering Equipments reserves the right to update prices on the A & I Catering Equipments Website from time to time. A delivery and/or insurance charge may be payable in addition to the price of the Goods. All prices are quoted in Euro. Payments, either on phone or online, by credit cards and PayPal may incur a fee of 2.5%, there is no such charge for debit/laser cards, direct bank transfers and bank deposits.
2.2 Unless otherwise stated, all prices quoted exclude Value Added Tax (“VAT”). Any such VAT shall be charged in accordance with the relevant regulations in force at the time of the Order.
2.3 Occasionally an error may cause the price/description published or advertised for Goods to be incorrect, in which case A & I Catering Equipments shall be under no obligation to honour the incorrect price or Order.
2.4 Payment for Goods and Delivery may be made by any of the options listed on the A & I Catering Equipments Website or catalogue. All orders are accepted, subject to the payment received in full, or unless otherwise agreed, in writing. All Orders may be subject to further credit or security checks.
3. Termination
3.1 A & I Catering Equipments reserves the right, by notice to the Customer, to cancel or suspend any Order where payment has not been received.
3.2 A & I Catering Equipments reserves the right to suspend or terminate the performance of this Agreement where delivery or supply of the Goods and/or performance of this Agreement is affected by reasons out of A & I Catering Equipments reasonable control such as force majeure, an act of God, adverse weather and government intervention, sanction or legislation.
3.3 If any Goods are unavailable or out of stock then A & I Catering Equipments may cancel the Order in whole or in part and refund any monies paid or issue a credit note. Alternatively, A & I Catering Equipments may vary the Order with the Customer’s approval.
4. Delivery
4.1 If an Order is placed by a Customer and accepted by A & I Catering Equipments before 4 pm on a working day (a working day is any day other than weekends and bank/public holidays), stocked products are usually delivered within 2 -3 working days from the time of acceptance of the Order within the mainland of the Republic of Ireland (excluding certain remote areas). Out of Stock, large or fragile items may take longer i.e. 6 – 8 working days or even longer. Delivery times are stated as a guideline and are subject to change.
4.2 A & I Catering Equipments will use reasonable endeavours to meet delivery estimates in all cases however A & I Catering Equipments cannot be held liable for any loss or damage due to delay in delivery.
4.3 Risk in the Goods transfers to the Customer at the time of delivery but the title will not pass until payment has been made in full for the Goods in question.
4.4 Any storage/ commissioning/ installation/ disconnection of the Goods is the sole responsibility of the customer only, at the Customer’s own risk and A & I Catering Equipments will not be liable for any damage, loss or disruption caused by the same in any way.
4.5 All large machinery, refrigeration and flat-packed Goods are delivered to the front door of ground floor locations only. The delivery person/driver may at his/her discretion assist with delivering the Goods to a location within the premises nominated by the Customer, at the Customer’s sole risk.
4.6 Large Goods such as refrigerators must be inspected by the Customer on delivery for damage and an acceptance of delivery docket completed noting any damage that resulted from delivery. Goods that are missing from delivery must be reported to A & I Catering Equipments in writing within 7 days from delivery. We may not be able to replace or refund your item if you sign for it as ‘goods undamaged and not as ‘goods damaged’ when you refuse it.
4.7 If your product is unwanted you can return it to us as long as you return the item unused, undamaged and in its original packaging. You will need to pay your own return postage costs and be responsible for the item if it is damaged in transit. A 30% re-stocking fee will be applied.
Statutory rights for Customers placing Orders and returning Goods as private consumers (as defined by law) are not affected by the terms of this Agreement.
5. Returns
5.1 Only products which are standard stock items and have been approved by the company for restocking will be accepted. In this case, a 30% (50% if the goods are unpacked and then re-packed) restocking fee is charged. The Customer will be responsible for the direct cost of returning the Goods to A & I Catering Equipments, Ireland or in the case of large items, to our UK warehouse.
5.2 We usually offer a 12-month BACK-TO-THE-BASE warranty (manufacturing defects only).
We reserve the right to either send out a replacement part or have your item returned for repair, replacement or refund at our own discretion. If an item does have to be returned under our BACK-TO-THE-BASE warranty you will be responsible for the cost of delivery to and from our Ireland or UK warehouse.
5.3 We’re sorry but delivery costs are absolutely NON-REFUNDABLE. We can only issue refunds, if approved, for the cost of the item; we do not refund delivery costs in any case.
6. Limitation of Liability
6.1 The Customer agrees that A & I Catering Equipments aggregate liability for any losses or damage of any kind suffered by the Customer under or in connection with this Agreement shall be limited (to the maximum extent permissible under applicable law) to the actual amount paid by the Customer to A & I Catering Equipments for the Goods under the relevant Order. A & I Catering Equipments shall not be liable, to the maximum extent permissible under applicable law, for loss of business, business interruption or loss of time or any indirect or consequential loss due to the use or purchase of the Goods by the Customer. Nothing in this Agreement shall exclude A & I Catering Equipments statutory liability for personal injury or death or for fraud.
6.2 Except as expressly stated in this Agreement, A & I Catering Equipments hereby excludes, to the fullest extent permitted by applicable law, all conditions and warranties (express or implied, statutory, customary or otherwise) which, but for such exclusion would or might subsist in favour of the Customer.
6.3 Goods sold are not insured for delivery unless confirmed as insured by A & I Catering Equipments on acceptance of the Order.
7. Jurisdiction
7.1 This Agreement is governed by the laws of the Republic of Ireland and the Parties shall be subject to the exclusive jurisdiction of the Irish courts.
7.2 Any notice to be served under this Agreement may be sent by ordinary prepaid post to the registered address of the Customer and of A & I Catering Equipments or by email and shall be deemed to have been received 48 hours after posting or email of same. Such notices will be addressed to the attention of the general manager of A & I Catering Equipments or the customer and copied to the Company Secretary of A & I Catering Equipments or the Customer.
8. Intellectual Property Rights and Confidentiality
8.1 Goods sold or supplied by A & I Catering Equipments may be subject to copyright (whether owned by A & I Catering Equipments or a third party) and the Customer covenants not to breach, infringe or prejudice any intellectual property and copyright associated with the Goods without prior written approval. The Customer agrees to indemnify and hold A & I Catering Equipments harmless for any breach of said covenant.
8.2 The Customer’s data protection and privacy rights under this Agreement are set out in A & I Catering Equipments privacy policy (available on the A & I Catering Equipments Website) which is incorporated by reference herein.